Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@zahoshop.com
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that return shipping costs are not covered by us.
You can always contact us for any return question at info@zahoshop.com
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3–5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Feedback
We would love to hear your feedback, questions, or any concerns. Please feel free to email us at info@zahoshop.com to let us know how we are doing. We take your feedback very seriously and are always striving to improve.